U.S. Patent 8032409 was awarded to Accenture Global Services Limited on 2011-10-04 and describes a “Enhanced visibility during installation management in a network-based supply chain environment.” This patent has been cited 320 times by other U.S. patents which places it in the top 500 cited patents since 2010 according to our law firm research, and makes it of the most innovative it methods for management patents in the field of electrical engineering. The abstract states:

A system, method and article of manufacture are provided for interacting with a client user in a network-based environment during installation management in order to enhance visibility. A user is identified and information about the user is collected, wherein the information relates to the installation of a service. A profile of the user is built based on the collected information and a plurality of different contents are managed. The profile and the contents are analyzed in order to match attributes of the profile of the user and attributes of the contents. The contents which have attributes that match the attributes of the profile of the user are then selected and delivered to the user. The user is allowed to manually select which of the delivered contents are depicted on a display. The user is also allowed to selectively position the delivered contents on the display. Link: U.S. Patent 8032409

This patent was originally filed on 1999-11-22 which gives it a processing time of 4334 days, compared to an average processing time of 1974 in the field. Accenture Global Services Limited has 1187 total patents. The first named inventor is Michael G. Mikurak of St. Petersburg, FL. The primary examiner was Arthur Duran.

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